1. Craft User-friendly Designs

User Experience (UX) revolves around improving interaction satisfaction and enhancing usability, accessibility, and pleasure. In essence, create a website that prioritizes your customer's needs.

For your website design to be effective, it must be simple and user-friendly, allowing visitors to navigate it easily. Avoid making design mistakes that could drive visitors away from your site.

To enhance user experience, consider the following:

  • Ensure your content is relevant and meets your visitors' needs.
  • Make your website easy to navigate and use on different devices.
  • Present your brand and website elements in an appealing manner.
  • Establish yourself as an industry authority to gain trust and credibility.

Keep these principles in mind throughout the website design process to stay focused on serving your visitors.

2. Simplify Website Choices

The more options you present to users, the more difficult it is for them to make a decision. This phenomenon, known as "analysis paralysis," was coined by Hick's Law.

Hick's Law illustrationHick's Law illustration

Avoid overwhelming your homepage with too many products or services. Instead, guide visitors toward the actions you want them to take, such as clicking on a specific page, filling out a form, signing up for your newsletter, or contacting your business.

By minimizing choices, you can increase your conversion rate.

3. Embrace Negative Space

Allowing negative space between design elements and content gives your website a clean and visually appealing presentation.

Web design negative space illustrated by red boxes.Web design negative space illustrated by red boxes.Web design negative space illustrated by red boxes.

Ensure that there is enough padding between text, images, and headings to give your website room to breathe and enhance visual appeal.

4. Limit Website Animations

Website animations can serve various purposes, such as directing users to your Call To Action (CTA), making your site more responsive, or enhancing user experience.

  • However, excessive use of animations can be distracting and confusing, leading to a negative user experience. It can make your website annoying to navigate.

Use animations strategically and sparingly to avoid overwhelming visitors and detracting from their experience on your site.

5. Leverage Color Contrast

Contrasting colors on your website draw attention to specific elements within your design.

An example of effective color contrast with a lemon and a blue background.An example of effective color contrast with a lemon and a blue background.That yellow lemon sure is noticeable, isn't it?

Use color contrast to highlight your logo, important words, or phrases that you want your audience to notice immediately.

6. Implement Breadcrumbs

Consider adding breadcrumbs to your website's navigation, especially if you have a large website with multiple layers of content.

Breadcrumbs allow visitors to easily understand their position within your site's hierarchy, similar to a "You Are Here" feature on maps in large places like malls or amusement parks.

An example of an eCommerce website using the breadcrumbs feature.An example of an eCommerce website using the breadcrumbs feature.An example of an eCommerce website using the breadcrumbs feature.

Especially useful for large websites like e-commerce platforms, breadcrumbs help users navigate through your site without getting lost among numerous products or pages.

By implementing breadcrumbs, you can enhance the user experience and make it easier for visitors to find what they are looking for.

7. Incorporate Human Faces

Showcasing faces on your website can create a personal connection with visitors. Even subtly displaying a photo of your team or owners on your about page can establish trust and build relationships.

Additionally, displaying images of people's emotions or expressions when interacting with your product or service can convey more than words alone.

8. Maintain Consistency in Branding

Brand consistency across all platforms, including your website, is crucial for establishing credibility and trust with your target audience.

Example of consistent branding across all business products including your website, pens, documents, notebooks, etc.Example of consistent branding across all business products including your website, pens, documents, notebooks, etc.Example of consistent branding across all business products.

Consistent branding helps visitors identify and remember your business, making them more likely to choose you over competitors.

Align your website's branding with your business by:

  • Using the same logo throughout your platforms.
  • Incorporating the same motto or slogan.
  • Consistently using the same colors.
  • Maintaining an appropriate personality and tone in your content.

Regardless of the size of your business or website, consistent branding is essential for building a strong reputation and attracting customers.

11. Enhance Website Content

Your website's content plays a vital role in converting visitors and attracting search engine attention. Achieving a balance between user appeal and search engine optimization can be challenging.

Here's what you can do:

Write Conversion-driven Content on Service Pages

Visitors frequently visit service pages to gather information about your company and its offerings. High-quality content on these pages should effortlessly answer questions such as:

  1. What is the service or product?
  2. What are its features?
  3. How is the service or product provided?
  4. What are the benefits of choosing your service or product?
  5. How can they contact you?

Highlight the benefits of your services to persuade visitors to choose you rather than simply focusing on their features. Conveying the unique value of your services will set you apart from competitors.

Write Educational Blogs

Blog posts are essential for providing answers, detailed information, and industry insights to visitors.

Blogging, when done right, helps increase search engine rankings and drives organic traffic to your site. However, it is crucial to write compelling, relevant, and in-depth blog posts while avoiding excessive self-promotion.

Popular blog topics include:

  • Answers to common industry-related questions.
  • How-to guides for tasks your audience might need assistance with.
  • In-depth information related to specific services or topics.

Follow these tips to educate customers, improve brand awareness, and increase your search engine visibility.

Additional Content Writing Tips:

  • Implement effective keywords and onsite SEO strategies.
  • Use headings to structure your content.
  • Ensure your content sounds natural when read aloud.
  • Choose a readable font style and size.
  • Keep paragraphs short.
  • Use bullet points for clarity.

12. Employ Topic Clusters or Silos

Organizing your website's content using topic clusters or silos can positively impact your rankings and online visibility.

In a nutshell, you create a central Pillar Page that covers a broad topic, and then create several blogs around sub-topics related to the Pillar Page. These sub-topic blogs only link to the Pillar Page and other related blogs.

Topic Cluster illustration.Topic Cluster illustration.Illustration of the Topic Cluster content strategy.

Hubspot has implemented this strategy effectively and shared insights about it:

Consider employing this strategy on your website to improve rankings and engagement.

13. Optimize for Mobile Devices

A mobile-friendly website is a must-have. If your site is not responsive or doesn't display properly on phones, tablets, and desktops, it can harm both user experience and search engine rankings.

Having a mobile-friendly website has become an industry standard, and failing to adapt will result in losing traffic and potential customers.

14. Prioritize Website Speed

Fast-loading websites are crucial in today's digital landscape. Studies have shown that visitors expect webpages to load within a few seconds, and a delay in loading time can drive them away.

Ensuring your website loads quickly is imperative because it takes only a few seconds to lose potential customers to competitors.

Evaluate your website's loading speed using tools like Pingdom Tools.

15. Utilize Analytics Tracking

Monitoring traffic, goals, and conversions on your website is essential for understanding its performance, even if you're not a digital marketing expert.

Computer screen displaying analytics tracking information.Computer screen displaying analytics tracking information.Illustration of a computer displaying website analytics information.

Setting up Google Analytics or using other tracking tools allows you to collect valuable data about your website's performance and visitor behavior. This information can help you make data-driven decisions to optimize your website.

16. Create Effective Landing Pages

When running ads on platforms like Facebook or Google Ads, directing traffic to dedicated landing pages rather than your homepage or service pages can greatly enhance conversion rates.

Landing pages are designed with a single goal in mind and cater to a specific target audience. They help refine digital marketing campaigns and improve conversion rates by focusing on a clear Call To Action (CTA).

Learn more about creating effective landing pages in Hubspot's guide to landing pages.

17. Keep Your Website's SEO Updated

Search engines continuously update their algorithms and standards for analyzing and ranking websites. By keeping your website's onsite SEO up to date, you can avoid drastic drops in rankings and traffic.

18. Prioritize Website Security

Securing your website is crucial, regardless of whether you sell products online or not. Protecting your visitors' data and maintaining the security of your site is essential for maintaining trust.

Due to various vulnerabilities, millions of websites are hacked each year. Protect your website by:

  • Installing an SSL certificate for an encrypted connection.
  • Using a reliable security plugin compatible with your website.
  • Regularly updating your CMS platform and plugins to their latest versions.*

*Updates should be performed by an experienced web designer or developer to minimize the risk of breaking your website.

19. Leverage Machine Learning and AI

Technologies like Alexa, Siri, and Google RankBrain have advanced in their ability to understand user intentions and search queries. To capitalize on this, focus on creating high-quality website content aimed at providing value to users.

As AI programs continue to emerge, such as ChatGPT and Google Bard, well-crafted and user-focused content becomes even more crucial for attracting attention and ranking well in search engines.

Learn more about using ChatGPT to write website content.

20. Embrace Progressive Web Apps (PWA)

Progressive Web Apps (PWA) are websites that mimic native apps for mobile devices. PWAs allow users to install your website directly from their browser, providing offline functionality.

While PWAs are not yet commonly implemented, they offer a potential future industry standard in web design. The latest technologies have made PWAs a viable option for enhancing user experience.

Is Updating Your Website Worth It?

The question of whether it's worth updating your website often arises. However, the answer is a resounding YES.

Nearly 50% of people consider website design as the most critical factor in evaluating a business's credibility, forming an impression in as little as half a second!

To stay competitive, it's essential to keep up with the latest website design best practices and industry standards. Neglecting your website for another year puts your business at risk.

Reinvesting in your website will benefit both your website and its visitors.


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